The action never stops here at Ignition Casino, with all our games available around the clock. While this is usually a good thing, it can be cause for concern when it’s 2 am and you’re having issues making a deposit. But don’t stress… our friendly customer support team is online 24/7 and ready to answer all your questions.

While we’ve tried to make our site as easy as possible to use, we understand that you may still have questions. We also know that things can go wrong from time to time. And the last thing we want to do is to leave you hanging. That’s why, if you ever need a helping hand, we’ll be here for you! Just give us a call, send us an email, or live chat with us.

If you’d prefer to fend for yourself, our help section is jammed pack with all the information you could need. Here’s what you can expect to find there and how it could come in handy.

Keeping Your Account Secure and Information Safe

For the team here at Ignition Casino, security is our absolute top priority. We are committed to keeping your data safe and making sure your hard-earned winnings are protected. As part of this, we promise you will never miss out on a payout, and cashing out will always be quick and easy.

On a more practical note, to keep hackers at bay, your account is secured with SMS validation and reCAPTCHA technology. If you have any questions about this, or issues using it, feel free to contact Ignition’s support team. They’re available 24/7 on live chat and will respond to emails within 48 hours.

Get All Your Question Answered

There’s a lot going on here at Ignition Casino and often there’s a lot of money on the line. We know that this can amp up the tension, add extra complexity, and raise a few questions. But whether you’re wondering how bonus funds work or you need help redeeming your bonuses, we’ve got all the answers.

Disconnected during one of your games? No worries – when you get back online, you’ll just pick up where you left off.

Having issues working out the results of a game or how to land that massive progressive jackpot? We’re more than happy to explain it all to you. After all, we want you to enjoy playing with us and have the complete Ignition Casino experience.

Master Your Online Poker Strategy

We’re really proud of our online poker offering. We provide a great range of playing options, from simple one-on-one games to serious high-stakes tournaments. We also have detailed documents explaining the ins and outs of two of the poker variations we offer – Texas Hold’em and Omaha Hi-Lo.

A strong strategy is a key to poker success and can significantly increase your winning chances. This needs to be more than just an understanding of hand rankings. You need to have a solid approach to picking which moves to make and when.

But don’t worry if you’re new to online poker – we’ll help you get up to speed. We’ll show you where to start, explain how games work, and, when you’re ready, how to make your mark on a tournament. Even if you’ve been playing for years, our support materials could help you sharpen your skills and refine your strategy.

Close-up of hands expertly shuffling playing cards on an orange table, with a focus on the action and dexterity involved in handling the deck.

Get Rewarded to Play Your Favourite Games

At Ignition Casino, we love rewarding our loyal players. From free online pokies spins to free poker tournament entries, we regularly give out a wide range of bonuses

To make sure you get the maximum benefit from these, we’ve put together a suite of how-to guides. This includes some handy process walkthroughs and explanation videos.

To get even more from your play time, we strongly recommend joining our loyalty program, Ignition Rewards. This allows you to earn Ignition Miles every time you play, which can be redeemed for cash and other bonuses.

Check out our help section for information on all of the added benefits Ignition Casino players can enjoy. 

Making Deposits and Pulling Out Cash

There are a number of ways to add credit to your Ignition Casino account. For example, you can use your credit or debit card, or even an International and Online Purchase gift card. But our favourite payment method has to be Bitcoin, which is both super convenient and fee free.

Similarly, you have a number of options when pulling your winnings out. Again, Bitcoin is usually the best, as it’s the quickest, safest, and fee-free.

For more information on this, including any restrictions you need to be aware of, check out our Help section.

Bitcoin & Crypto: The Future of Online Casinos

Here at Ignition Casino, we’re big fans of cryptos – and particularly Bitcoin. Despite being one of the newest payment options, it’s one of the easiest and most secure to use. It’s also much faster than traditional bank transfers, with most deposits clearing almost instantly.

Some of our players actually use their time playing with us as a way to earn Bitcoin. They make their Ignition deposit, spend some time enjoying their favourite pokies, then pull their winnings out as Bitcoin. This is much quicker and easier than crypto mining – and far more fun!

If you’re new to cryptos, we can even help you get into this cutting-edge payment platform. We have a detailed guide explaining how to set up your digital wallet and how to make payments. We’ll also go through the pros and cons of betting with Bitcoin and how you can maximize the benefits. For more information on this, or any other part of the Ignition Casino experience, head over to the Ignition Help Centre.